Frequently Asked

How to add a new flat or delete old flat from mygate?
How do I update my Name, Email ID or Number on the app?
Why is the old Owner/tenant’s name still showing on invoice and receipts?
Why are my Delivery Pre-Approvals not working?
How do I edit or cancel the pre-approval that I have created?
How can I check the entry and exit details in the application, and what is the maximum duration of data that can be accessed for my flat?
How can I raise move-in request from the application?
What is surprise delivery and how to create a surprise delivery?
What is party invite and how can I create it for my guests?
What is Private Invite and how can I create a private invite for my flat?
What is Quick invite and how to create a quick invite for my flat?
Mygate Smart LOCK & Device Support
Why my flat registration request is not visible to the admin?
Why I am not receiving notifications of mygate app?