Frequently Asked

How to add a new flat or delete old flat from mygate?
How do I update my Name, Email ID or Number on the app?
Why is the old Owner/tenant’s name still showing on invoice and receipts?
Why are my Delivery Pre-Approvals not working?
How do I edit or cancel the pre-approval that I have created?
How can I check the entry and exit details in the application, and what is the maximum duration of data that can be accessed for my flat?
How can I raise move-in request from the application?
What is surprise delivery and how to create a surprise delivery?
What is party invite and how can I create it for my guests?
What is Private Invite and how can I create a private invite for my flat?
What is Quick invite and how to create a quick invite for my flat?
Mygate Smart LOCK & Device Support
Why my flat registration request is not visible to the admin?
Why I am not receiving notifications of mygate app?
What is the Leave at Gate Module and How Does It Work in Mygate?
Flat addition request is approved, but it is not reflecting in Mygate app?