Why my flat registration request is not visible to the admin?

Mygate offers two registration options for residents on the Resident application. Based on the registration method chosen by the resident, the society admin will receive the appropriate approval request. 

For New user registration:

A. When submitting a flat addition request, residents are required to select their society and flat details from the provided dropdown menu in the application during the registration process. This ensures that the system correctly identifies society and flat details then processes the request. If residents manually enter the details of society instead of selecting them from the dropdown, the approval request will not be visible on the Admin dashboard.

B. When submitting a flat addition request, if the resident enters incorrect society details or selects a society name that closely resembles another, the flat addition request will not be displayed under the correct society.

To check the detailed steps for the flat addition process, please refer to the FAQ Link: https://help.mygate.in/articles/122174-how-to-add-a-new-flat-or-delete-old-flat-from-mygate

Move-In Request:

A. If your move-in request is not visible to the society admin, it is likely because the request has not been fully completed and submitted. In many cases, residents fill out the request but forget to submit it, leaving the request in an "In Progress" status. Until it is submitted, the request will not appear on the admin dashboard.

To check the detailed steps for the flat addition process, please refer to the FAQ Link: https://help.mygate.in/articles/131029-how-can-i-raise-move-in-request-from-the-application