I booked an InstaHelp service via Mygate but can't see my order or I'm facing a booking issue. What should I do?
If your booking isn't visible in Mygate, it may be due to an order sync issue. Please check your booking in the UC (Urban Company) app > My Bookings. If the order is available, open it and tap Help to contact the InstaHelp/UC support team directly for faster resolution. If you cannot find the order in either app, please raise a support ticket with Mygate.