Service related issues for commerce orders

MyGate offers a Services module that allows residents to book essential household services directly from the MyGate app. The goal is simple: everything you need for your home, available in one single app.

What services can I book on MyGate?

Residents can book a wide range of services, including but not limited to:

• Cab services

• Home cleaning and maintenance services

• Lab tests and health check-ups

• Packers and movers

All services are available directly within the MyGate app for convenience and ease of access.

How are these services fulfilled?

Services booked on MyGate are fulfilled by trusted third-party service partners integrated into the platform, such as:

• QuickRide

• Urban Company

• Agilus Diagnostics

• Orange Health

MyGate acts as a single discovery and booking platform, while the service delivery, execution, and support are handled directly by these partners.

What if I face an issue with a service booking?

While we strive to ensure a smooth experience, there may occasionally be issues related to service quality, delays, cancellations, or execution.

Since these services are delivered by external partners, such concerns need to be addressed directly by the respective service provider for faster and more effective resolution.

Partner support contact details

Please reach out to the relevant partner’s customer support team using the details below:

QuickRide

📧 support@quickride.in

Urban Company

📧 help@urbancompany.com

Agilus Diagnostics

📞 091115 91115 (Call support)

Orange Health

💬 9008111144 (WhatsApp support)

Why does MyGate route support to partners?

Each partner manages its own operations, service staff, pricing, and quality controls. This allows residents to get faster, more accurate support directly from the team responsible for delivering the service.