Updated: 03 November 2025

I cannot access admin console despite being added as admin by association

There are three common reasons why this issue might occur:

1. Role-Based Access Restrictions

Not all administrators have access to the admin console. Only those with predefined roles are granted console access.

  • If you cannot access the console, it is possible that you are assigned a custom admin role that does not include console privileges.

  • You may need to verify your role permissions with the primary administrator.

2. Typographical Errors During Login

Occasionally, login issues occur due to simple typing errors.

  • Double-check that your email address and password are spelled correctly.

  • Ensure there are no extra spaces, uppercase/lowercase mismatches, or incorrect characters.

3. Incorrect Credentials or Email ID

You may be attempting to log in with the wrong email address or credentials.

  • Confirm that you are using the exact email ID that was registered with administrative privileges.

  • If you manage multiple accounts, try logging in with the correct one associated with your admin rights.