Flat addition request is approved, but it is not reflecting in Mygate app?

Mygate provides two registration options for residents through the Resident app. Depending on the method you choose, the corresponding approval request will be sent to your society admin. Once the admin approves your request, you'll gain full access to the Mygate app and all its features.

1. New user registration: When a resident already lives in the society and occupies a flat, they can register on the MyGate application. During the registration process, the resident should select the "Currently Residing" option as their flat occupancy status. Once the request is raised admin will receive the option to approve the flat addition request.

2. Move-in/Move-out: When a resident is moving into a new flat, they can submit a Move-in request through the Mygate Resident application by selecting the "Move-in" option during registration. In this case, the society admin will receive the approval request under the "Move In Move Out Requests" section. 

There could be several reasons why the approval request is not appearing in the Mygate app:

A. When the society admin approves a resident's move-in, but the move-in date is set for a few days later, the resident will not have access to the application until the specified move-in date. During this period, the resident will see a status message in the app indicating that the approval is pending.

B. While registering, residents must select their society and flat details from the dropdown menu in the app. If these details are entered manually instead, the approval request will not be visible to the society admin. To ensure proper approval, residents should always choose the correct society and flat from the dropdown list.

C. If the Move-in request is in "In Progress" status, the approval request will not appear in the "Move In/Move Out Requests" section. In this case, the resident needs to complete the application. Once the Move-in application is submitted, the Admin will receive the Move-in request on the dashboard to approve.