I have advance balance, how can I use it to clear my dues?
The mygate app allows residents to not only pay their dues against invoices but also make advance payments. However, using your advance balance to clear pending dues is not something that can be done from the resident's end.
How Advance Balance Settlement Works
For your advance balance to be adjusted against outstanding dues, the society admin must enable the option "Settle from Advance" while raising the invoice. When this option is enabled, your dues will automatically be settled based on the settlement date defined by the admin, which could be either the charge date/ invoice date or the due date of the invoice.
What Should You Do?
If you have an advance balance and wish to use it to clear your dues, we kindly request you to connect with your society admin. The admin can manually settle your outstanding dues against your flat’s advance balance from their mygate admin dashboard.