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Why rent pay is disabled on mygate app?

At Mygate, we continuously strive to enhance our services and provide seamless digital experiences for our users. However, we would like to inform our valued users that the Rent Pay module has been disabled in the mygate app. This decision has been taken to improve operational efficiency and ensure compliance with financial regulations.


Why Was the Rent Pay Module Disabled?

The Rent Pay feature was introduced to offer a convenient way for residents to pay their monthly rent to the owners digitally through the mygate platform. However, after evaluating the feature’s functionality and its alignment with our service offerings, we have decided to discontinue it. Some of the key reasons for this decision include:

  1. Regulatory Compliance – Ensuring all financial transactions comply with banking and payment regulations.

  2. Operational Challenges – Addressing technical and processing issues that impacted the user experience.


Impact on Users

With the Rent Pay module disabled, users will no longer be able to make rent payments through the mygate app. We recommend the following alternative payment methods:


What’s Next?

At Mygate, we remain committed to providing innovative and effective solutions to enhance the living experience within residential communities. While Rent Pay has been discontinued, we continue to focus on improving our accounting, security, visitor management, and other essential features.