I have cancelled an amenity booking, when will I get the refund?
When a resident books a paid amenity, the payment is directly credited to the society’s bank account. If the booking is later canceled, the amount is refunded to the resident's flat advance account. This advance can then be utilized to offset the maintenance fee or any other invoices generated by the society administration.
For any further clarification regarding this adjustment, we would recommend reaching out to your society management committee.