How do I add a tenant to my flat?

If you're the flat owner, you can invite your tenant to MyGate so they can access the app and receive visitor notifications, community updates, and other services.

Step 1: Check your occupancy status

Before adding a tenant, make sure your flat's occupancy status is set to Let Out.

To check or update it:

1. Open the MyGate app.

2. Tap the Settings icon in the top-right corner of the Home screen.

3. Go to Manage Flats.

4. Select your flat.

5. Tap Occupancy Status and change it to Let Out, if required.

Note: Only the flat owner can change the occupancy status. Family members cannot make this change. If you're unable to update it, please ask the flat owner or your society admin for assistance.

Step 2: Invite your tenant

Once the occupancy status is set to Let Out:

1. Go to Settings > Household.

2. Tap Add Tenant.

3. Enter your tenant's mobile number and click on “Add”.

Ask your tenant to:

1. Install the MyGate app.

2. Sign up or log in using the same mobile number that was invited.

Once they log in, they will automatically be added to your flat and receive access to MyGate.

Once the tenant is added, the owner cannot access entry/exit logs or use any other feature of the app except the Community section. This is done to respect the privacy of the tenant.

Note: If you don’t see the option to add a tenant, it may be restricted by the society admin. In such cases, please contact your society management for further assistance.