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I am not getting any notifications

You can test notifications yourself by opening MyGate app -> Settings -> e-Intercom Setup -> Step 1 -> Test Notification. It will check the settings and process notifications. If it fails there could be several reasons, please refer to the following

For iPhone, please ensure that the power saving mode is not on. Also check the link: https://www.easeus.com/ios-tips/notification-not-working-in-ios-11.html

If the problem persists, please write to us at contact@mygate.in 

For android, there could be phone model specific issues, please check them here: Device Settings

There could be several other reasons for not receiving notifications. Please check here for device specific issues

Push notifications require an active Internet (data) connection. Your device must have a connection to a broadband (3G, 4G, or LTE) network, or a WiFi network. Many corporate WiFi networks impose restrictions or proxy servers that can interfere with your device's connection to the Internet.