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Why is a Convenience fee charged?

MyGate does not charge any convenience fee on payments. The fees or charges are levied by payment gateways providers for facilitating payments.

Here we are using Payment Gateways instead of direct transfer like NEFT/RTGS/P2P UPI. There is a convenience fee for online payments in Housing Societies which payment gateways either charge to customers or associations. Normal merchants like Online shopping platforms will bear the charges themselves, the case of the Residents Association is different (Non-profit). Hence the user is being charged.

The charges differ for each payment mode.  The bifurcation of charges for each mode is displayed in the app while making the payment.

Please note that there are no charges on payments made via UPI and RuPay.