How to use chat support feature through MyGate app?

We are excited to announce the launch of our new customer support channel. MyGate app is now enabled with a "Chat Support" feature to solve your queries quickly and efficiently.

With chat support, you get the convenience of:

• Instant support from smart chatbot
• Option to connect with our product experts on Live chat
• Communications via MyGate chatbot is done with complete data privacy unlike communications happening via other third-party platforms
• Individual query level tracking and visibility for other committee members
• Multiple committee members can participate in a single chat where a query is raised

Steps to use chat support feature through MyGate app

• Open MyGate App
• Click on Admin icon on top right side
• Select Chat Support
• Start typing your queries or choose the module
• Click on “Connect now” to start live chat with our product experts