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Why am I not receiving any notifications for the MyGate App ?

You can test notifications yourself by opening the MyGate app > Settings > e-Intercom Setup > Step 1 > Test Notification. 

This will check the settings and process notifications. If it fails there could be several reasons. 


- For the iPhone, please ensure that the power saving mode is not on. Also check the link: https://www.easeus.com/ios-tips/notification-not-working-in-ios-11.html

If the problem persists, please write to us at contact@mygate.in


- For android, there could be phone model specific issues, please check them here: Device Settings


There could be several other reasons for not receiving notifications.

Push notifications require an active Internet (data) connection. Your device must have a connection to a broadband (3G, 4G, or LTE) network, or a WiFi network. 

Many corporate WiFi networks impose restrictions or proxy servers that can interfere with your device's connection to the Internet.