Why am I not receiving any notifications for the MyGate App ?
You can test notifications yourself by opening the MyGate app > Settings > e-Intercom Setup > Step 1 > Test Notification.
This will check the settings and process notifications. If it fails there could be several reasons.
- For the iPhone, please ensure that the power saving mode is not on. Also check the link: https://www.easeus.com/ios-tips/notification-not-working-in-ios-11.html
If the problem persists, please write to us at firstname.lastname@example.org
- For android, there could be phone model specific issues, please check them here: Device Settings
There could be several other reasons for not receiving notifications.
Push notifications require an active Internet (data) connection. Your device must have a connection to a broadband (3G, 4G, or LTE) network, or a WiFi network.
Many corporate WiFi networks impose restrictions or proxy servers that can interfere with your device's connection to the Internet.