I am getting a notification for a visitor (e.g. cab, delivery boy) that I did not expect. What should I do?
This is likely due to an error in flat selection by the guard at the gate. You can inform the guard about this and ask him to be more attentive when he is taking entries at the gate.
- Go to the Activity tab present on the home screen of your app
- Search for the card for which you got the notification
- Just below the name of the guest you can find the “Wrong Entry“ button
- Click on the wrong entry button and the guard will be notified about it