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What are Validated Entries?

There have been instances of fake delivery entries/attempts in many societies, and delivery executives providing random phone numbers while making entries. We have noticed delivery executives sending other people on behalf of them (like their friends) for delivery inside societies, making this a security concern. 


To solve this issue, we decided to have tight integration with companies like Swiggy, Zomato, Dunzo,  to name a few, to address these security challenges in our societies, thereby allowing us to receive the customer flat number and delivery boy's registered phone number (as per the company's record) for every order in our society directly from Swiggy, Zomato and other MyGate validated partners.


This integration means that MyGate users will get a notification saying 'Delivery boy is ARRIVING' around 10-15minutes before the delivery boy is at your society gate. This is usually the time when the delivery boy clicks on 'Picked Up Food' on his Swiggy/Zomato device.


Why are we doing this?

1) Faster delivery for our users - The approval notification comes when the delivery boy is on the way, and he doesn't spend any time at the gate waiting for approval (provided the delivery boy gives the registered number).


2) Prevention of fake entries- It helps MyGate and Swiggy/Zomato take the right measures when delivery boys are trying to create fake entries and hence, increasing the security of the society. 


Even when you are approving the delivery executives before he reaches your society, he is stopped at the gate by the security guard, to verify the details. This process improves the safety of your society complex, makes the delivery faster and the entire process seamless. The actual entry time of delivery executives is recorded as check-in time and can be used for any offers/queries related to delivery time (for e.g. a 30-min delivery offer from Swiggy/Zomato).