MyGate Help Center

Contact Us

What happens after the resident pre-approves a delivery boy?

Pre-approval of delivery boys can be done using the Notify Gate option, to make the entry process quicker and easier. Once the resident pre-approves the entry of a delivery boy, the information entered by the resident during this process is securely stored in the system and not shared with anyone including the guards. This is done for security reasons to make sure that the information is not misused by anyone. When the delivery boy arrives at the gate, the guard enters the name, mobile and company details of the delivery boy. The guard then selects your flat and the system checks this information against the pre-approvals done by you. If the information matches, the entry is approved otherwise a notification/call is sent to you to seek approval.